Hotel Telephone Receptionist Operator

We place emphasis on hospitality mindset and personality, so if you like talking to people and are good at hospitality, please apply♪ ★Hotel telephone operator job★ You will be the first person to answer the phone when calling the hotel. For inquiries such as "Can I connect you to the restaurant?", "What time is check-in?", and "I would like to make a reservation," you will provide guidance in Japanese and English and connect the call to the relevant department. [Main duties] (Japanese and English support) - Responding to inquiries and handling external and internal lines - Transferring to the relevant department, providing basic hotel information, etc. - Transferring inquiry emails + chat support (Japanese and English) ≪Scenes where English is used≫ The hotel you will be in charge of is a luxury hotel where most of the customers are inbound travelers. You can help them make wonderful memories in Japan. Choice of work location A: Azabudai, Minato-ku *Night shifts available Choice of work location B: Roppongi, Minato-ku *Night shifts available Please choose one♪ Company Info Altius Link Co., Ltd. is an integrated company of KDDI Evolva and Relia Communications. If you are looking for a contact center (call center) job, look no further than Altius Link, which is one of the top companies in Japan (in terms of business scale). ■Benefits of working here♪ ・A major company with excellent employee benefits! ・A must-see for those looking for long-term employment! →We have staff members who have been with us for over 10 years, so it's a comfortable environment◎ Our staff members range in age from their 20s to their 50s! ・We also have a comprehensive support system! If you have any questions, you can ask a member right away♪ ・Working night shifts increases your hourly wage♪, so you can earn a high income! ・You can also request time off! You can request time off during shift interviews, so it's flexible. ■Whether or not there is a smoking area ・Hotel A: Work location: Azabudai →Smoking area is on a different floor from the office ・Hotel B: Work location: Roppongi →Smoking area available Working Hours ■Hotel A Azabudai: Work 4-5 days a week, including weekends and holidays *Flexible work system =Shift= ★From September onwards All days 9:00-17:30 Actual 7.5 hours 10:00-18:30 Actual 7.5 hours 17:00-10:00 the next day Actual 15 hours (1 hour break (unpaid) + 3 hour nap (1 hour unpaid + 2 hours paid)) ■Hotel B Roppongi: Work 4-5 days a week, including weekends and holidays *Flexible work system Day shift 08:30-17:00 Break: 60 minutes Actual work: 07 hours 30 minutes Night shift 16:30-09:00 Break: 60 minutes Actual work: 12 hours 30 minutes *Night shift has a 3 hour nap break in addition to the break (paid).

Language Requirements

The above information is a public job ad. This job ad is neither an offer nor a contract.